Viki Reviews

Return Policy for Viki

Viki does not have a traditional return policy for subscriptions or content. Here are the key points regarding refunds and cancellations:

• Refund Requests: Users can request refunds for their Viki Pass subscriptions by filling out a specific form on the Viki support site, clearly stating the reason for the request.

• Cancellation Policy: Users can cancel their Viki Pass subscription at any time. However, refunds are generally not provided for cancellations due to a change of mind or for unused subscriptions after cancellation.

• Rental Refunds: For rented content, a separate process exists to request refunds, which is distinct from Viki Pass subscriptions.

In summary, while users can request refunds under certain circumstances, Viki typically does not offer refunds for subscription cancellations or changes of mind.

Here are the top 10 alternatives to Viki.com:

1. Netflix: A leading subscription service for watching TV episodes and movies.
2. Prime Video: Amazon's service offering a vast library of movies and TV shows.
3. Disney+: Provides access to movies and TV series from Disney, Pixar, Marvel, Star Wars, and National Geographic.
4. Hulu: Known for its vast library of current and past TV shows.
5. Max: Offers a wide range of movies and TV shows.
6. CloudStream: A free alternative with a variety of content.
7. Pluto TV: A free service offering a mix of live and on-demand content.
8. Tubi: Known for offering free, ad-supported movies and series.
9. Putlocker.to: A free service with a large collection of movies and TV shows.
10. Apple TV+: Apple's own service featuring original shows and movies.

Each platform has its own unique features and content offerings. It's recommended to explore each one to find the best fit for your viewing preferences. Please note that availability might vary by region. Enjoy exploring these alternatives!

To open an account on Viki.com, follow these steps:

1. Visit the Viki.com website.
2. Click on the "Sign Up" button.
3. Choose the preferred signup method: Email, Facebook, Google, Apple, or Rakuten.
4. If signing up with Email, enter the email address and create a password.
5. Read through Viki's Terms of Use and Privacy Policy.
6. Click on the "Create Account" button.
7. An email will be sent to the provided email address. Verify the email to complete the account creation process.

Remember, the availability of signup methods may vary depending on the device (Web, Android App, iOS App). Enjoy exploring Viki.com!

Viki.com, a popular streaming service, offers several payment methods for its users. Debit Cards, Credit Cards, Prepaid Cards, and Gift Cards by Visa, MasterCard, American Express, JCB, Discover, and Diners Club are accepted. In addition, Apple Pay and Google Pay are available for users in select countries who have a compatible device. Users can manage their payment information depending on the billing platform they subscribed or rented with, which includes the Viki Website (Viki.com), Google Play, Apple, and Roku. If a user wishes to update or remove their payment method, they can do so by following the steps provided on the respective platforms. Please note that the availability of certain payment methods may vary based on the user's location and device compatibility.

Yes, PayPal is accepted on Viki. It can be used as a form of payment for Viki Pass and Rentals. This applies to the Viki app on iOS, Android, and Roku devices. Other forms of payment, such as Gift Cards and carrier billing, are also accepted where applicable.

Viki.com, a play on the words video and wiki, is a global TV site where millions of people discover, watch, and subtitle global primetime shows and movies in more than 200 languages. It is an American subscription video on-demand over-the-top streaming service. It streams videos similar to other services, but also allows users to subtitle content available in 200 languages as well as providing original programming. The service is particularly known for promoting and distributing Asian content worldwide, including Korean dramas, Chinese dramas, Taiwanese dramas, Japanese dramas, Kpop & Kdrama news and events. This community-oriented approach has made it popular with young consumers. The company is headquartered in San Mateo, California, and has offices in Singapore, Tokyo, Japan, and Seoul, South Korea. The name Viki is a portmanteau of the words video and wiki, drawing on the latter company's use of volunteers for content management. The company was founded in 2007 and was purchased by Rakuten in 2013. It has a list of partners for sourcing original content, including BBC Worldwide.

Viki.com offers two subscription plans. The Standard Pass costs USD 5.99 per month. This plan provides access to Viki's library of over 1000 Asian shows and movies, select dramas from KOCOWA, HD quality (720p) streaming, and allows watching on 1 device at a time. The Plus Pass is priced at USD 9.99 per month. It provides access to Viki's full library of over 1500 Asian shows and movies, immediate access to all dramas and variety shows from KOCOWA, Full HD (1080p) streaming, allows watching on 4 devices at the same time, and includes the feature to download and watch on the go. Please note that premium rentals are not included with Viki Pass.

Viki.com is an on-demand video streaming service that offers a wide range of programming from China, Japan, South Korea, and Taiwan. The platform has thousands of titles sourced from Asian distribution and production firms, along with its own original programming. The content is subtitled and translated into more than 200 languages.

The service offers two subscription plans: Viki Pass Standard and Viki Pass Plus with KOCOWA. The Standard pass provides access to "Standard" level shows and movies in HD quality with no ads, plus first access to Viki Exclusives, Viki Originals, Movies, and Global Dramas. The Plus pass unlocks "Plus" titles along with "Standard" content plus hundreds of hours of additional Korean entertainment from the top broadcasters.

In addition to dramas and movies, Viki.com also offers Korean Variety Shows, KPOP Award Shows, and original productions. The platform's first venture into original programming was "Dramaworld", and other popular original shows include "When You Call My Name" and "Go Go Squid!".

Viki.com also has a unique Learn mode for users who aren’t native speakers to study Chinese, Japanese, and Korean. The community element allows viewers to interact online and provide comments. There is even a Fan Collections section, where there are viewer-curated show playlists.

The platform is compatible with a wide range of devices including Amazon Fire TV, Apple TV, Google Chromecast, Roku, Android TV, iPhone/iPad, Android Phone/Tablet, Mac, Windows, LG Smart TV, Samsung Smart TV, Sony Smart TV, and VIZIO Smart TV.

To cancel a Viki Pass subscription, follow these steps based on the device used for subscription:

• Viki Website (Viki.com) Subscriptions: Log in to the Viki account. Go to the profile in the top right corner. Select 'Subscription & Settings' from the dropdown. Click on 'Cancel Plan' next to the subscription. Answer the survey question and confirm by clicking 'Yes, please cancel'.

• Google Play Subscriptions: While logged in on the Android device with the Google account used to subscribe, log in to the Viki Android app. On the bottom menu, go to Me. Tap the Settings icon in the top right corner. Scroll down to Viki Pass > Manage Subscriptions > Cancel Subscription. Choose Cancel subscription on the pop-up prompt.

• Apple Subscriptions: Open Settings » Your name » and click "Subscriptions". Click the Viki (subscription) to review. Click Cancel.

After canceling a subscription, access to benefits will still be available for the remaining time left in the billing cycle or trial period. For example, if a one-year subscription was purchased on Jan 1 for USD 49.99 and the subscription was canceled on July 1, access to the Subscription will be available until Dec 31. However, the renewal subscription of USD 49.99 the following Jan 1 will not be charged, and benefits will end.